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  • State of ITSM Market 11
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    ITSM Showdown, Service-Now vs. Remedy

    In this exciting new series from ITSM University, we’re offering the ability to take a look at a product comparison of 2 of the top ITSM products in the market in a head to head comparison of similar functionality for Incident Management
    Click the video to preview…

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    The Taxonomy of ITSM, CHG Mgmt

    In this exciting new series from ITSM University, we’re offering the ability to take a look at how to approach developing a workable Taxonomy for ITSM Change Management
    Click the video to preview…

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